SHOPPING CART

No products in the cart.

SEARCH
Search Discovery

Help Center

Why hasn’t the tracking been updated since the parcel was shipped?

1. After the parcel is sent, there is no tracking update

For some routes, the first tracking will not be updated until about 3 days after the parcel is dispatched, please wait patiently.

2. After the first tracking is displayed, there is no next update

For some routes, it will update the first tracking of collection scan after the parcel is diapatched, and then there will be the next update after the parcel is picked up and scanned by the courier. The update time varies from 3-10 days depending on different routes, please wait patiently.

Reminder: For routes with a long tracking update time, we will remind you below the package of the corresponding route for your reference.